Terms and Conditions

Orders and Payment

• 2.1. All orders placed through our website are subject to acceptance and availability.

• 2.2. Prices for products are listed on our website and may change without prior notice.

• 2.3. Payment needed from time of order is 100%. We accept card payments.

Shipping and Delivery

• 3.1. We provide shipping Australia-wide.

• 3.2. Estimated delivery times are provided during checkout, but please note they are approximate and subject to variation.

• 3.3. Hoopwear is not responsible for delays in shipping caused by factors outside our control, such as customs processes or carrier issues.

Returns and Exchanges

• 4.1. Returns and exchanges are accepted within 30 days of delivery, provided items are in their original, unused condition with all tags attached.

• 4.2. Custom or personalized items are non-returnable unless they are defective.

• 4.3. To initiate a return or exchange, please contact our customer service at info@hoopwear.com.au.

Product Descriptions

• 5.1. While we strive for accuracy in product descriptions, images, and specifications, we cannot guarantee they are free from errors or that products will meet all expectations.

• 5.2. Colors may vary slightly from the images due to different monitor settings.

Intellectual Property

• 6.1. All content on our website, including text, images, logos, designs, and any other materials, is owned by Hoopwear and is protected by intellectual property laws.

• 6.2. You may not reproduce, distribute, or use any content from our website without prior written consent from Hoopwear.

• 6.3. Any designs, mock-ups, or other creative materials distributed by Hoopwear are for your reference only. These materials cannot be used, copied, or distributed for any other purpose without our explicit consent.

Limitation of Liability

• 7.1. Hoopwear shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

• 7.2. Our liability for any claim related to product purchases is limited to the amount paid for the product in question.

Privacy Policy

• 8.1. We value your privacy and are committed to protecting your personal information. We collect personal information such as your name, address, email, phone number, and payment details when you place an order or interact with our website.

• 8.2. Your personal information is used to process your orders, manage your account, and improve our services. We may also use it to communicate with you about your orders or send marketing materials.

• 8.3. We do not sell, trade, or rent your personal information to third parties. However, we may share it with trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

• 8.4. We implement various security measures, including encryption and SSL technology, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

• 8.5. You have the right to access and correct any personal information we hold about you. To do so, or to request deletion of your information, please contact us at info@hoopwear.com.au.

Governing Law

• These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Changes to Terms

• We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website and services indicates your acceptance of the revised Terms.

Contact Information

• If you have any questions regarding these Terms, please contact us at info@hoopwear.com.au or here.